thechildrensclinicofwinstonsalem

CAFP Fee Increase Effective August 1, 2026

Wed, 26 Aug 2026 13:01:32 GMT

Over the past year, we have made an intentional effort to expand both access and services for our patients. These improvements include increased telemedicine availability and strengthened after-hours coverage — giving you more ways to reach us when and how you need care.

Delivering these expanded services requires ongoing investment in staffing, technology, and infrastructure. To sustain them, beginning August 1, 2026 our Comprehensive Administrative Family Plan fee will be updated as follows:

The fee for one child will be $30 per month.
The fee for each additional child within the same family will remain at $15 per month with a maximum of $60 per month per family.

The fee for one child will be $30 per month.
The fee for each additional child within the same family will remain at $15 per month with a maximum of $60 per month per family.

This administrative fee supports our goal to keep our practice small without increasing patient volume to cover rising operational costs—something that would dilute the personalized care we take pride in providing.

Weekend Hours Update

Wed, 26 Aug 2026 13:00:03 GMT

We are updating our weekend sick visit schedules as we are striving to offer availability for our CCWS patients when the demand for those appointments is highest.
We will offer appointments on Saturday mornings for urgent sick visits. Please text our office number before 10:00am on Saturday if you need to schedule an appointment.

Should you have questions about needing an appointment outside of these hours, our physicians will be available to offer recommendations on whether a telemedicine or urgent appointment is needed or to schedule your child for an appointment the following week.

On the rare occasion that neither Dr. Brown or Dr. Hanes are available on a weekend, there will be directions on how to reach the pediatricians providing back up coverage for our clinic

New in 2025! Offering Lactation visits for all!

Wed, 26 Aug 2026 12:58:41 GMT

We are excited to share that Dr. Brown offers lactation visits for any new mom in our community who may be looking for some extra support iwth breastfeeding.

We offer lactation support to all families, even those whose infants are being seen at another pediatric practice.
Depending on your preference, we can schedule this as a visit for the baby or for mom.
Many families prefer to schedule lactation visits for mom since most private insurance plans cover a set number of lactation visits as preventative care (meaning no out of pocket copay for the family)!
If you're interested in setting up a lactation visit, give our office a call or text us at 336-815-4890

October Update

Wed, 26 Aug 2026 12:57:31 GMT

We're open! After a year of dreaming and planning, the doors to CCWS opened on Monday, October 9th and we were delighted to welcome our patients into our clinic!

September Update - Opening our Clinic

Wed, 26 Aug 2026 12:55:40 GMT

We are excited to be gaining momentum and entering the final stretch before opening our doors on October 9, 2023!

Clinic Space (work in process)
We are starting to feel official watching the name of our clinic go up on the outside of the Greentree I Building (at the intersection of Westgate Center Drive and Westbrook Plaza Drive) and getting our mailbox key so we can officially start receiving mail at the office!
The clinic buildout is finally complete and now we're busy moving furniture and decorating!

Insurance Contracting (work in process)
This week we received our Aetna contract! We're now officially contracted with Cigna, Medcost,Tricare, all the Medicaid plans except AmeriHealth and several other insurers (see a complete list on our website under the "Office Info" tab and "Insurance & Billing" section)....

Clinic Space (work in process)
We are starting to feel official watching the name of our clinic go up on the outside of the Greentree I Building (at the intersection of Westgate Center Drive and Westbrook Plaza Drive) and getting our mailbox key so we can officially start receiving mail at the office!
The clinic buildout is finally complete and now we're busy moving furniture and decorating!

Insurance Contracting (work in process)
This week we received our Aetna contract! We're now officially contracted with Cigna, Medcost, Tricare, all the Medicaid plans except AmeriHealth and several other insurers (see a complete list on our website under the "Office Info" tab and "Insurance & Billing" section).
And we continue to eagerly await updates from BCBS and United HealthCare.
If you are interested in joining our practice and have either UHC or BCBS insurance we recommend you do two things:

1. Go ahead and register as a new patient to reserve your space (we will hold your registration until we're officially in network with your insurer)
2. Consider calling your insurance company (the number on the back of your card) and requesting that Dr. Brown be in network with them as we’ve been advised that requests from patients may expediate the process of these insurers finalizing our new contract.

Registering new patients (next up)
We have been excited to watch the registration forms come pouring in and we are starting to process these applications. Should we hit our goal number of patients, we plan to start a waitlist and will hopefully open be able to accept more patients down the road.
If you’ve already completed the New Patient Registration form , keep an eye out in the weeks ahead for a welcome email from CCWS offering portal access to finalize your registration as a new patient. Once you’re officially registered, families will be able to start scheduling appointments with Dr. Brown for October!
If your child is due for a checkup this fall consider getting your registration in now in order to be eligible to schedule that appointment soon.

Open House (coming soon)
Stay tuned for details about our open house that we're planning to host a couple weeks before opening so that we can welcome patients' families and our friends and neighbors into our new space, and share it with everyone in our community who has been so supportive of our clinic.

August Update - Opening Our Clinic

Wed, 26 Aug 2026 10:53:12 GMT

Clinic construction is almost complete. We've hired our nurses. And our opening date is set!

CCWS Clinic Construction
Our lights are on (with our dimmer switches coming this afternoon)! Our countertops are installed. James, our painter, did some final touch ups on our gorgeous walls yesterday. And our IT team will finish installing our computers tomorrow. Now we've started moving in our furniture and are turning our attention to adding the finishing touches to decorate our space...This is the fun part!

Insurance Contract s

After months of filling out applications and jumping through countless hoops, we are pleased to report that we are in the final stages of signing contracts with all the major insurance companies in our area except United Healthcare and BCBS (not to worry—we’re still working on those two!) See a complete list of insurers on our website under the "Office Info" tab and "Insurance & Billing" section.

Hiring
We were amazed at the number and caliber of nurses that applied for jobs with our clinic, and we had some tough hiring decisions choosing between so many qualified applicants. Now, after weeks of interviewing and checking references, we have officially hired our team and are beyond thrilled to introduce you to our nurses - Shelley Bradford, RN and Andrea Arapian, RN.

Dr. Brown has known Shelley since she began her training as a medical student nearly 20 years ago! Shelley has worked here in town at Brenner Children’s Hospital for the past 28 years and has received many awards for her extraordinary nursing service. She and Dr. Brown worked together for years during Dr. Brown’s residency training and time on faculty at Wake Forest Baptist School of Medicine.
Dr. Brown has also known Andrea for years, as Dr. Brown cared for her children as their pediatrician. Andrea still works in the Forsyth Medical Center Emergency Department on the weekends but has experience working in other local outpatient pediatric offices over the past few years, and we’re excited to have her work with us a couple days per week as well.

Opening Date
We will begin to see patients in our clinic on Monday, October 9, 2023!
We plan to have an open house a couple weeks before opening so that we can welcome patients' families and our friends and neighbors into our new space, and share it with everyone in our community who has been so supportive of our clinic.

Register as a CCWS patient!
The best news of all is that we are now accepting applications for patients to join our practice! We recommend first reviewing the “ Are We a Good Fit ” page on our website and reviewing our Office Policies . Then, to apply to join, simply fill out the Registration form available on the Establish Care/Transfer page. Just to be clear, this is necessary even for those who previously filled out an interest survey as this will collect additional information needed to set you up in our portal system to receive our New Patient packet with all the forms needed to officially sign up to be CCWS patients.
Since our clinic is designed to be very small, we anticipate starting with a core group of patients and may need to create a waitlist to ensure that we do not grow at a rate that would outpace the type of care we intend to provide—high touch, high tech, uber responsive care.

July Progress Report - Opening Our Clinic

Wed, 26 Aug 2026 10:47:59 GMT

We're back with another update. Fortunately, our clinic renovations are coming right along. We now have walls (with beautiful new coats of paint) and new floors. Next up, our friendly electrician will work on our lights, and our IT team will wire our office for internet and phones...

We now have walls (with beautiful new coats of paint) and new floors. Next up, our friendly electrician will work on our lights, and our IT team will wire our office for internet and phones.

Meanwhile, our credentialing agency has been hard at work, and we are delighted to share that we are now contracted with several insurers including Cigna, Medcost, and Medicaid. We are still waiting to hear back from several other big insurance payers (including BCBS and Aetna and United HealthCare), as we are hopeful to be in network with most of the major insurers.

We have been blown away by the caliber of nurses who share our vision and have applied to join our team. We know that hiring outstanding nursing staff is critical to our goal to provide the highest quality of pediatric care to our patients. We are hoping to make hiring decisions very soon!

And in between choosing paint colors, measuring for furniture, and interviewing nurses, we’ve also been busy ordering medical equipment and supplies and furniture. We have weekly calls with our buisness consultants, our EMR team, and our website designers who are putting the finishing touches on our website too.

All of these exciting updates mean that we are on track to open our doors in early fall (aiming for early October). And we’ll start registering patients in just a couple of weeks!
Stay tuned for next steps to officially register your children as CCWS patients.

We are so looking forward to seeing you all this fall!

Dr. Caroline Brown and Kirsten Davis, Practice Administrator

Sharing a few glimpses of our ongoing clinic renovations when we were checking out the new floors and measuring for furniture

Behind the Scenes - Opening Our Clinic

Wed, 26 Aug 2026 10:42:05 GMT

We are excited to share the details of what it takes to open our small, independent pediatric practice and have you follow along each step of the way.

CLINIC BUILD:
We are busy building walls, laying flooring, and painting anything that stays still in our new clinic space. We're making steady progress and, barring any major delays, we're on schedule to open our doors in Fall 2023!

TECHNOLOGY:
Our fabulous Electronic Medical Record company (TriMed EHR) is building our state-of-the-art pediatric medical record system which includes a robust patient portal with options for messaging our team, online scheduling and bill pay, completion of forms prior to clinic visits (to help make your time in clinic as efficient as possible and minimize wait times) and a telemedicine platform.
We are also excited to use Spruce Health, a HIPAA-compliant texting platform, to allow parents to communicate directly with Dr. Brown and our team.

INSURANCE CONTRACTS:
Did you know it takes months for a physician to be credentialed and contracted with the various insurers?
We started the process early this spring and are eagerly awaiting updates from all the major insurers to hear that we've been approved as in-network providers!
Check our "Office Info" page of the website under the "Insurance and Billing" section for updates.

HIRING:
We know that the care we provide will depend, in large part, on having a stellar team. We have been fortunate enough to have incredible pediatric nurses apply to work at our practice and are diligently interviewing the many qualified applicants in order to assemble an all-star team to care for your children.